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Dec 14, 2022 | Case studies

Increasing Medical Information Call Center compliance and efficiency

A specialty pharma company were experiencing complaints regarding their existing Medical Information Call Center (MICC) due to a high call abandon rate. Qinecsa provided Medical Information Call Center services in eight languages to support global 24/7/365 coverage, ensuring sustained quality, compliance, and timeliness.


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Join Qinecsa at J.P. Morgan Healthcare Conference 2024

Join Qinecsa at J.P. Morgan Healthcare Conference 2024

6.12.2023 |

Qinecsa is on a mission to drive positive change in the pharmacovigilance industry. As we enter a new year with exciting plans to continue advancing pharmacovigilance solutions, we look forward to engaging with industry leaders and investors at the forefront of...

Quality & compliance

Quality & compliance

4.12.2023 |

Qinecsa provide quality and compliance services to support clients in audit and inspection readiness, SOP writing, data privacy adherence, pharmacovigilance training, PSMF maintenance and CAPA management.

End-to-end case management

End-to-end case management

4.12.2023 |

Qinecsa is a leading global provider of end-to-end pharmacovigilance solutions. Our team of pharmacovigilance specialists leverage technology solutions to deliver all aspects of global case management for both clinical and post-marketing products.